Most operations stitch together five vendors and hope the seams hold. Prime is built from the ground up as a single integrated system — software, robots, stations, and devices that share one brain and execute as one.
Every task. Every robot. Every station.
Live Deployments
Labor Ratio
Implementation
Uptime
Rated Fleet
Every component is designed to work with the others. No integration projects. No middleware. No finger-pointing between vendors when something breaks.
The orchestration platform that directs every robot, every station, and every device in real time. PES handles task assignment and waveless dispatch. WorkFlow Studio builds the workflows. PMC surfaces the data. Site Manager runs the floor.
EXPLORE PrimeOS →
Three purpose-built robots — MobilePallet for pallet movement up to 4,400 lbs, MobileShelf for goods-to-person each picking, RackBot for high-density pallet ASRS storage. All operate under PrimeOS. All rated for -20°F with the Arctic Series configuration.
SEE THE FLEET →
The fixed infrastructure where work happens — induction, palletizing, pallet building, goods-to-person picking, wrapping, and more. Stations are PES-directed: every task is assigned, sequenced, and confirmed by the platform, not by a worker guessing what comes next.
VIEW STATIONS →
Scanners, wrappers, label printers, cranes, conveyors, and existing WMS systems all connect to PrimeOS via standard APIs. No rip-and-replace. The platform orchestrates what’s already on your floor alongside what’s new — everything shares one data layer.
DEVICE INTEGRATION →
When you assemble a system from multiple vendors, every handoff between them is a potential failure point. The WMS blames the WES. The WES blames the robot vendor. The robot vendor points at the station integrator. The integrator says it’s a software problem.
Prime eliminates the handoffs. PrimeOS orchestrates directly — it doesn’t translate between systems or wait for another platform to acknowledge a task. When MobilePallet drops a pallet at the induction station, PrimeOS has already assigned the next station task before the robot begins its return trip.
The result isn’t just fewer failure modes. It’s a faster, tighter operation — one where every component optimizes together instead of optimizing independently and hoping the output aligns.
This is also why Prime deploys in three months, not twelve. When the platform is pre-integrated, implementation is configuration — not engineering.
PES receives the order — from your WMS, ERP, or direct API. It determines the workflow, assigns tasks, and sequences the work without human queuing.
MobilePallet retrieves source pallets. MobileShelf cycles product to the pick station. Every robot move is directed by PES — no pre-programmed routes, no manual dispatch.
Scanners, printers, and wrappers confirm each step back to PrimeOS. Every device action is logged in real time — full chain-of-custody from inbound to dock door.
Site Manager shows the live floor. PMC aggregates throughput, exception rates, and fulfillment progress. One dashboard. Every layer of the platform.
Multi-vendor architectures create accountability gaps, integration taxes, and upgrade risks. A unified platform removes them — and unlocks capabilities that distributed systems can’t offer at all.
PES re-optimizes task assignment continuously — not in batch windows. A robot that finishes early picks up the highest-priority open task, not the next one in a static queue.
Dispatch — no wave planning lag
Add a workflow, change a station’s role, onboard a new order type. WorkFlow Studio makes it a configuration change — not an engineering project or a vendor call.
Typical workflow reconfiguration
When something stops, you call Prime. Not the robot vendor. Not the station integrator. Not the WES provider. Prime owns the whole system — software, hardware, and integration.
US-based support response
Start with one workflow. Add robots as volume grows. Extend to new order types without replacing what’s working. The platform scales horizontally — no forklift upgrades.
Live deployments at varying scale
Arctic Series robots operate at -20°F. The same PrimeOS platform, the same stations, the same workflows — extended into environments no other single-vendor system covers.
Rated fleet — every robot type
PrimeOS connects to your WMS via standard API — SAP, NetSuite, Manhattan, or custom. No rip-and-replace. The platform runs below your WMS, not instead of it.
Integration layer — works with your stack
“We replaced what was a six-to-eight person manual operation with one employee managing the entire flow. The system doesn’t forget, doesn’t get tired, and doesn’t call in sick.”
“We went from nine people on the floor to one. That’s not a rounding error — that’s a structural change in how we operate. Prime did that.”
Reduction in picking labor
Labor ratio, fulfilled operations
Typical implementation timeline
Live deployments, 2026
We’ll walk through your operation, map it to the platform, and show you where the leverage points are — before you commit to anything.
