Hard Problems

The Workflows Others Walk Away From.

Easy automation is a solved problem. The hard ones are where projects stall — mixed SKUs, sub-zero freezers, 108-inch pallets, a hundred devices on one floor. We take them on, and we run them all on one system.

76%

of automation projects miss their objective (STIQ, 2025)

8

hard problems — one system owns them all

12

live Prime deployments

<4 hr

US support response, American-owned

Why a page of hard problems

The robots aren't the problem. It's everything between them.

Most automation projects don’t fail because the robots don’t work. They fail in the gaps — multi-vendor integration, fragmented software, and no single owner of the whole floor. One consumer-goods operation spent $150M on automation that ended up largely unused. The robots ran fine. The system didn’t.

So vendors avoid the messy edges: the mixed pallet, the freezer, the 108-inch build, the hundred devices that all have to talk. Those edges are exactly where the value is — and exactly what we own. Every problem below runs on PrimeOS, the one system that orchestrates every robot, station, and third-party device from receiving to dispatch.

"Every vendor owns a slice."

When it breaks, four vendors point at each other. One system means one owner accountable for getting live and staying live.

"It can't handle our order profile."

Eaches, cases, and pallets — fixed-infrastructure systems force a choice. Prime runs every order type on one floor.

"Reconfiguring means an engineering project."

When the operation changes, you change the workflow in software — not by re-laying steel.

Eight Problems. One System.

Each one is a workflow most vendors decline. Each one runs end-to-end on Prime. Pick the one keeping you up at night.

One System

Eight Problems. One System Runs Them All.

PrimeOS is the single platform behind every workflow on this page. You compose the work in one place and watch it run in another — same system, receiving to dispatch.

PES · WorkFlow Builder
Build the workflow

Compose the work visually — define how every order type moves through the floor. No code, no re-laying steel when it changes.

PES · Site Manager Dashboard
Watch it run

Live throughput, fleet status, and workflow performance across the whole floor — one view of everything in motion.

Why these stay solved

Anyone can sell a robot. We own the whole problem.

One Vendor, One Owner

PES orchestrates every robot, station, and third-party device. There’s no integration seam to fail and no one to point fingers at — the system is accountable end to end.

Pre-Integrated, Not Assembled

The hardware and the software are built by the same company. That’s why the hard problems get live and stay live instead of becoming a multi-year integration project.

American-Owned, US-Supported

Denver-based, with sub-4-hour support response — not 36-hour overseas wait times. The people who built the system answer the phone.

PROOF
Proof

Not Theoretical. Running Today.

"What used to take a crew, one person now runs — and it just keeps running."

— CEO, Regional Paper & Packaging Distributor

9→1

Labor ratio at a national 3PL — Prime customer outcome

4

Concurrent workflows running in our most comprehensive deployment

90%+

System uptime across live deployments

Bring Us Your Hard Problem

Tell us the workflow that’s keeping you up at night. We’ll show you the system that already solves it — on a private walkthrough, no freezer field trip required.

Prime Robotics